Hi, I am talking about queue only.In my case I want agent not to invalidate queue even if they have permissions I want them to take an approval from admin and then only disable queue.Can this be possible.
On Wed, Mar 10, 2010 at 5:28 PM, Marco Vannini <[email protected]>wrote: > not so clear... why someone should activate or deactivate queues so > dinamically ? are you talking about ticket perhaps ? > > On Wed, Mar 10, 2010 at 12:51 PM, manish ramteke < > [email protected]> wrote: > >> Hi, >> >> Please help me with this. >> >> >> On Wed, Mar 10, 2010 at 1:09 PM, manish ramteke < >> [email protected]> wrote: >> >>> Hi, >>> >>> Is there a way by which agent will need a approval before any agent with >>> permissions to invalid a queue tries to invalid a queue. >>> >>> >>> Thanks and Regards, >>> Manish Ramteke >>> >>> >>> >>> >> >> >> >> Regards, >> Manish Ramteke >> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Regards, Manish Ramteke Mobile 9604861644
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