We use the otrs-web directory to serve static content from, such as images, and things as the rich text editor. The /otrs directory is only for the active content; this has Perl enabled.
The index.html file is just to re-route any people who do URL hacking to the customer interface :D ((enjoy)) - Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer On Wed, Mar 10, 2010 at 10:28 PM, Swope, Mark <[email protected]> wrote: > Hello, > Looking through /etc/apache2/conf.d/otrs.conf, I see an entry of 'alias > /otrs-web/ "/opt/otrs/var/httpd/htdocs/" > In that directory I see "index.html" that very helpfully redirects to the > agent login page, http://myserver/otrs/index.pl > > In other words, http://myserver/otrs-web/index.html --> > http://myserver/otrs/index.pl > > Where is /otrs-web/ from? I don't see it in the docs anywhere. > > I would like to set up something similar wherein: > 1 - http://myserver/index.html --> http://myserver/otrs/customer.pl > 2 - http://myserver/otrs/index/html --> http://myserver/otrs/index.pl > > The second one looks obvious, but will doing the first one (say by adjusting > the Alias entry or adding another one) and adjusting a "customer" version of > "index.html" and moving it *mess up* anything else that I don't know about? > > I guess I can try and find out, eh? > > Thanks, > Mark > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
