Thanks João, I just filled a request enhancement at http://bugs.otrs.org/show_bug.cgi?id=5146 in case someone wants to be CCed
Leonardo Certuche On 18 March 2010 10:31, João Zorro <[email protected]> wrote: > Hi, > > > > There is an old post waiting for answers ,about the same issue > http://lists.otrs.org/pipermail/otrs/2010-February/031158.html** > > > > Best Regards, > > * * > > *João Zorro* > > *Managed Services* > > > ............................................................................................................. > > *Novabase > *Av. D. João II, Lote 1.03.2.3 . Parque das Nações > 1998-031 Lisboa* -* Portugal > Tel. (+351) 213 836 300 . Fax (+351) 213 836 301 > www.novabase.pt > *[image: cid:[email protected]]* > > > > *From:* [email protected] [mailto:[email protected]] *On Behalf Of > *Leonardo Certuche > *Sent:* Thursday, March 18, 2010 2:57 PM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] make freetext mandatory depending on the theme > chosen > > > > Hello! > > No answers on this topic so far? > > Thanks, > > Leonardo Certuche > > On 16 March 2010 14:52, Leonardo Certuche < > [email protected]> wrote: > > Hello there! > > I have a question about freetext and themes that hopefully some of you guys > will answer: > > Is it possible to make mandatory a freetext for a given theme and optional > for others? We'd like to have a single OTRS as the service desk application > available for several areas, each area using different freefields. > > Any comment is greatly appreciated. > > Leonardo Certuche > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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