Hi List,

Do we have a provision to add new fields in Stat for reporting .For example
in my case I need to have

1) A report to show all stages of a particular ticket.Can i add a new field
for ticket.
2) A report to show percentage wise distribution of tickets based on
priorities

Also what does following all  Dynamic objects specifies
1) TicketAccountedTime
2) TicketList
3) TicketResolutionResponseTime
4) TicketAccumulation

-- 
Regards,
Manish Ramteke
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

Reply via email to