Hi, Maybe using the SOAP interface? Here is an article about it: http://www.iniy.org/?p=20
Leonardo Certuche www.itconsultores.com.co On 6 April 2010 17:19, Gator SLP <[email protected]> wrote: > Hello all, > > My company want to find an easy way to open a new ticket from an OTRS > template using a single URL with embedded parameters? > > Any help much appreciated. > > Thanks > > Neil > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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