Hey there!

I activated the parameter that you suggested, all I have to do is see if it 
doesn't happen again.
I'll keep you posted.

Thanks for the quick and good response

PS: Try to go to the volcanoes or the beaches. Well actually try to go where 
ever it's an awesome country.

María Alejandra Piedra
Unidad de Informática y Sistemas de Información
IICA (506) 2216-0171
[email protected]<mailto:[email protected]>



De: [email protected] [mailto:[email protected]] En nombre de Leonardo 
Certuche
Enviado el: Jueves, 08 de Abril de 2010 02:20 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] E-mail notifications failing

Hi Ale,

Do you have Net::SMTP installed? you can check by running 
/opt/otrs/bin/otrs.checkModules

In case you don't, you can install it running cpan -i Net::SMTP

You could also set the following parameter in /opt/otrs/Kernel/Config.pm, 
restart otrs and try again to trigger your notification

$Self->{CheckMXRecord} = 0;

Let us know how it goes

Leonardo Certuche
www.itconsultores.com.co<http://www.itconsultores.com.co>

ps. I'm going to Costa Rica in a few weeks!

On 8 April 2010 15:17, Alejandra Piedra 
<[email protected]<mailto:[email protected]>> wrote:
Hi

I'm having some trouble with the e-mail notifications, to be more specific the 
following error occurs:

"Recipient address rejected: unverified address: Address verification in 
progress
! Enable Net::SMTP debug for more info!"

Can anyone help me with this?

Thanks and regards

María Alejandra Piedra
Unidad de Informática y Sistemas de Información
IICA (506) 2216-0171
[email protected]<mailto:[email protected]>


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