Am 09.04.2010 10:27, schrieb Marretta, Rosanna: > Hi All, > > > > Can somebody please tell me where I state the business hours in OTRS please? > > > > Many thanks, > > > > Rosanna
Hello Rosanna, check your Config.pm / Framework -> Core::Time -> TimeWorkingHours: There you can find the definitions for the business hours (default MO-FR 8:00 - 20:00) Simply searching for "work" in your Admin -> SysConfig-Menu will give some more options. Regards, Ivan -- AStA TU Darmstadt IT-Administration Hochschulstr. 1 64289 Darmstadt University of Technology Darmstadt Tel. +49-6151-162217 Fax. +49-6151-166026 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
