Hi Mamo, OTRS supports HTTP_BASIC authentication. This means that you delegate the authentication to the web server. This would also be your way forward, so you should not be looking for OTRS X.509 configuration, but rather for Apache X.509 configuration. This can be achieved by configuring mod_ssl, if you're using Apache.
Here's a pointer to a documentation snippet from the Horde application, which has nothing to do with OTRS but also uses Apache, that might help you: http://wiki.horde.org/HordeSSLAuthHowTo Please note that I guess X.509 is not really popular nowadays so it might be that it's not the easiest to configure your web server. If you succeed, it would be highly appreciated if you would document your effort on the OTRS wiki: http://wiki.otrs-forum.de/index.php?title=English_Area ((enjoy)) - Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer On Fri, Apr 9, 2010 at 8:01 AM, mamo <[email protected]> wrote: > Hi All, > > I would like to ask if you have any pointer on documentation or > information on how to have user authenticate to OTRS with Client > Certificate Authentication (standard X509 Cert). > > Thank you. > Mamo > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
