Hi,
See my answers below
Le 09/04/2010 13:57, Ivan De Masi a écrit :
Am 06.04.2010 15:27, schrieb Ivan De Masi:
Hello,
is it possible to integrate the e-mail address of a sender on the
dashboard overview of tickets? It would be nice not only to see the
ticket-number and subject of a mail...
See here: http://lists.otrs.org/pipermail/otrs/2009-August/027771.html
Thanks!
Regards,
Ivan
Hello,
nobody any idea?
I also would like to hide "new tickes" on the dashboard that are
directly filtered/moved into the SPAM-Queue.
Don't put SPAM-Queue in your prefered queues ! (if it's possible)
Regards,
Ivan
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
--
Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg
tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: [email protected]
web: http://www.bnu.fr
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
