Hi Edmond, yes there is a way to do this.
Have a look in the Admin-Menu [ Customer Users <-> Services ]. There you can either assign services to selected customers, or you can define them as default services for every customer. Best regards, Udo On 21.04.2010 16:02, Edmond Chan wrote: > Hi all, > > Can we allow customers to select any services? > > We would like to let all customers to select any service in ticket > submission. Customer account is from LDAP. It is cumbersome to grant > services for every customer. Is there any easy way for us to let all > customers to select any services? > > Thank you! > > > -- > Best regards, > > Edmond Chan > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
