Hi there,

Does your user have permission under the stats group? If you don't have this
group, probably you should install something first.

If I remeber well, stats show up once you install ITSM packages. You can get
them from http://ftp.otrs.org/pub/otrs/itsm/packages13

Leonardo Certuche
www.itconsultores.com.co


On 27 April 2010 11:29, Armando Irazabal <[email protected]> wrote:

>  Hi,
>
>                 I have installed OTRS 2.4.7 but i cannot reach States
> combo because is not displayed neither on customer ticked creation page nor
> agent ticket page.
>
>
>
> I’m missing something?
>
>
>
> Regards,
>
> Armando
>
>
>
>
>
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