Attemping to create a ticket from customer frontend we get the following
error message
Error: Need TicketID!
Comentario:
Determinar el origen:
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Apr 27 21:01:32 2010
Message: Need TicketID!
Traceback (344):
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line:
112
Module: Kernel::Modules::CustomerTicketMessage::Run (v1.47) Line: 371
Module: Kernel::System::Web::InterfaceCustomer::Run (v1.41.2.1) Line: 852
Module: C:/OTRS/OTRS/bin/cgi-bin/customer.pl (v1.42) Line: 48
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