Have you created before your roles in OTRS ?
In my config.pm my role association with AD group is written like that:
$Self->{'AuthSyncModule::LDAP::UserSyncRolesDefinition'} = {
# ldap group
'cn=ADRole1Group,ou=myOU,ou=Pro,dc=domain,dc=local' => {
# otrs role
'MYOTRSRole1' => 1,
},
'cn=ADRole2Group,ou=myOU,ou=Pro,dc=domain,dc=local' => {
# otrs role
'MYOTRSRole2' => 1,
}
}
Le 07/05/2010 10:42, Valentin a écrit :
Thank you Guillaume for the solution but still not working.
Domain admin is capable of login with ad credentials but
administration section does not appear.
I disabled ad authentication and i login with root and make an ad user
administrator but does not work.
Hi,
Try to uncomment this:
# $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
Le 07/05/2010 09:34, Valentin a écrit :
# $Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
--
Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg
tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: guillaume.rehm at bnu.fr
web: http://www.bnu.fr
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Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)
Bibliothèque Nationale et Universitaire de Strasbourg
5 rue du Maréchal Joffre
BP 51029
67070 Strasbourg
tél: 03 88 25 28 23
fax: 03 88 25 28 03
mail: [email protected]
web: http://www.bnu.fr
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