It's a kinda work for GenericAgent You can define a job for both the queues and delete them from time to time manually or scheduling it
HTH MV On Sat, May 8, 2010 at 4:59 PM, <[email protected]> wrote: > Hi experts, > > I need to know: > > How to do a query to the table that manage the tickets under "Junk" and > "Raw" and delete all the tickets in there. > > I will appreciate all the help. > > Regards, > > André > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/
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