Hi,

On 19.05.2010, at 11:18, Jay Sacco wrote:

> I'm running OTRS using the default windows installation, except I've 
> configured Apache to use port 81 to avoid a conflict with IIS running on the 
> same server.  Everything seems to be working ok, but for one issue: the 
> notification emails that include a link to the ticket have links that look 
> like http://myserver.mycompany.com/otrs/index.pl?Action=AgentZoom&TicketID=2 
> instead 
> ofhttp://myserver.mycompany.com:81/otrs/index.pl?Action=AgentZoom&TicketID=2. 
>  The link fails because the port number 81 isn't included. 
> I've tried changing the Core:FQDN setting to add the :81, but OTRS refuses to 
> accept it, at least through the SysConfig web interface.  Is there something 
> else I can do to fix this? 


I think that OTRS is NOT refusing it but you have it defined in the Config.pm 
file in $OTRS_HOME/Kernel/Config.pm
Please try to change it there or remove it from this file and change it then 
again in the SysConfig.

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

[email protected]
[email protected]

http://webint.cryptonode.de / a Fractal project



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