Armando Irazabal wrote :
When i attempt to get new password trough “Lost your password?” I place
valid email address and I get a mail with a link to renew my password
but when I click on the link I got an error message “There is no account
with that login name”
Hi,
I tested the function successfully under OTRS 2.4.7 with ITSM 2.0.2
under Linux.
But I was able to reproduce your problem when I modified the token
passed to OTRS in the link. Perhaps your link isn't displayed correctly ?
Mine looks like this :
http://www.example.com/otrs/index.pl?Action=LostPassword&Token=ARjpzt5Ovj0CVXh
Regards
Alexander
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Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate
Tewaag
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Web: http://www.radprax.de
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