I would like that as well. . .but I don't have a Frontend::Agent::Ticket
section??
----- Original Message -----
From: Nils Leideck - ITSM <[email protected]>
To: "User questions and discussions about OTRS." <[email protected]>
Sent: Monday, May 31, 2010 10:02:51 PM
Subject: [otrs] Next State to Note
Hi,
On 31.05.2010, at 13:53, Annika Liikanen wrote:
Is it possible to add Next State box to Ticket Note?
Yes,
SysConfig -> Frontend::Agent::Ticket::ViewNote
Freundliche Grüße / Kind regards
Nils Leideck
--
Nils Leideck
Senior Consultant
[email protected] <mailto:[email protected]>
[email protected]
http://webint.cryptonode.de / a Fractal project
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