Hi, On 03.06.2010, at 00:35, Eric M. Carroll wrote:
> The only thought I had was to overload Category, but it is involved in > priority and I don't see any way to rename the Category names. > Any suggestions? Well, there is no Change Type in the current version. We talked about a type based State Machine, but that is not clear yet, how would you think about that? Assinging a different State Process per Ticket Type? Additionally to this we talked about a Type related permissioning related to Change Templates, would this be good for you as well? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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