Hi,
In our institution there are groups and these groups supply and request
services from other groups.
Is there any way to integrate the support and customer interface on the
same page ?
This is because the same user can create support tickets and solve
requests from other users.
Thank you
Rui
--
Rui Francisco
Infraestruturas Aplicacionais | Applicational Infrastructures
FCCN
Av. Brasil,nº 101
1700-066 Lisboa - Portugal
Telefone|Phone: +351 218440100; Fax: +351 218472167
http://www.fccn.pt
-----------------------------------------------------
Aviso de Confidencialidade
Esta mensagem é exclusivamente destinada ao seu destinatário, podendo conter
informação CONFIDENCIAL, cuja divulgação está expressamente vedada nos termos
da lei. Caso tenha recepcionado indevidamente esta mensagem, solicitamos-lhe
que nos comunique esse mesmo facto por esta via ou para o telefone +351
218440100 devendo apagar o seu conteúdo de imediato.
This message is intended exclusively for its addressee. It may contain
CONFIDENTIAL information protected by law. If this message has been received by
error, please notify us via e-mail or by telephone +351 218440100 and delete it
immediately.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/