Hi,

Did you try to connect to smtp.gmail.com on port 465 form command line ? To check if you have access from your serveur to gmail :-(

Le 12/06/2010 07:13, Wayne Fallows a écrit :
Hi All,

Having an issue sending emails via gmail smtp server.

This is an ubuntu 10.04 server install with OTRS 2.4.7 installed as tar gz not 
as deb.
as per instructions in 
http://wiki.otrs.org/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_%2810.4%29

configured the email to collect from gmail without any issue. as per 
instructions at http://wiki.otrs.org/index.php?title=Configure_OTRS_with_Gmail 
and using smtps and port 465

How do I get more details of the issue to try and resolve?


Trying to sending and email resutls in the error below
Error

ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Sat Jun 12 14:58:11 2010

Message: Can't connect to smtp.gmail.com : Invalid argument!

Traceback (1102):
    Module: Kernel::System::Email::SMTPS::Send (v1.2) Line: 92
    Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
    Module: Kernel::Modules::AdminEmail::Run (v1.39) Line: 122
    Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
    Module: 
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler 
(unknown version) Line: 48
    Module: (eval) (v1.88) Line: 204
    Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
    Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
    Module: ModPerl::Registry::handler (v1.99) Line: 31

The only error message in the system log is


Sat Jun 12 14:58:11 2010 error OTRS-CGI-10 Can't connect to
smtp.gmail.com : Invalid argument!

Thanks




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