Hi
Would like to change owner column to display only the agents first name, not the agentID. I have been able to change column widths, etc by adapting the CustomerStatusView.dtl file. What would be the reference to the agents firstname to using instead of "Owner"? Louis Louis Becker Project Control Manager T +264 855 550 000 C +264 855 510 136 F +264 855 202 010 [email protected] http://www.leo.na DISCLAIMER This message is intended solely for the individual(s) and entity(s) to which it is addressed. It is confidential and may contain legally privileged information. Any unauthorized review, use, copying, storage, disclosure or distribution of this e-mail and any attachments is strictly prohibited. If you are not the named recipient or have otherwise received this communication in error, please destroy this message from your system and kindly notify the sender by e-mail.
<<image001.jpg>>
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
