Hi Karsten, Yeah, you're correct. Please file an enhancement at http://bugs.otrs.org - it will be relatively simple to add the Ticket Type to the Bulk Action.
((enjoy)) Michiel Beijen Senior Consultant Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com GET OTRS::ITSM 2.0 NOW - including the brand new change management module! It's the only ITIL® V3 compatible open-source IT Service Management solution certified by PinkVERIFY worldwide! - http://bit.ly/dv4CJF On Thu, Jun 17, 2010 at 1:45 PM, Karsten Heymann <[email protected]> wrote: > Hello, > > am I right that it's currently not possible to set the ticket type in > Bulk Actions? > > Yours > Karsten > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
