e c wrote :
I have an issue receiving emails after configuring Core::Sendmail
When I configure it with as following :
SendmailModule: SMTP
SendmailModule::CMD: /usr/sbin/sendmail -i -f (default)
SendmailModule::Host: mail.hostname.com <http://mail.hostname.com>
SendmailModule::Port: 25
SendmailModule::AuthUser: otrs
SendmailModule::AuthPassword: otrs
after this configuration when i try to reset the password of an agent i
get the following:
Error: SMTP authentication failed: 500Command unknown: 'AUTH'! Enable
Net::SMTP debug f[..]
[...]
Hi Ed,
I guess that your SMTP server doesn't support SMTP authentication, try
deactivating SendmailModule::AuthUser and SendmailModule::AuthPassword
(uncheck the checkboxes) to use SMTP without authentication.
How can i configure that when i receive the email for password
monification to get the right hostname of my otrs server:
[...]
Search in SysConfig for FQDN. If it isn't changeable you have to edit
/opt/otrs/Kernel/Config.pm instead.
Regards
Alexander
--
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate
Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152
Web: http://www.radprax.de
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
