e c wrote :
I have created a empty response for all queues with:
Dear <OTRS_CUSTOMER_DATA_UserFirstname>,
But when i click on response of an incomming ticket i get the following
footer which i want to delete:
[...]
Hi Ed,
please try http://doc.otrs.org/2.4/en/html/x1217.html and maybe
http://doc.otrs.org/2.4/en/html/x1196.html .
Regards
Alexander
--
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate
Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152
Web: http://www.radprax.de
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