Hi,

On 28.06.2010, at 19:25, Murilo Moreira de Oliveira wrote:

> As I've discussed on http://bugs.otrs.org/show_bug.cgi?id=5498, I and
> I think several other people need some improvements on ACL feature. It
> seems that bugs/improvements reported on bug tracker about ACLs take
> very long time to be fixed/implemented and, in my opinion, ACLs give
> the flexibility needed in a more complex production environment.
> Flexibility not reached only with options available on Sysconfig.
> Please, read my comments on bug tracker and give a feedback! I really
> need those functionalities until OTRS 3.0 release.


I really like your ideas.

If you would be fine with having this done on a commercial base - you said you 
“really need those functionalities” - I could think that the project could make 
this part of the standard framework maybe - not sure, but this way you would 
get your setup done.

Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

[email protected]
[email protected]

http://webint.cryptonode.de / a Fractal project



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