Hi, I would like to create tickets and articles via OTRS SOAP interface. This is what I have done so far.
- added SOAP user and pass at OTRS Administrator menu (Framework-Core::SOAP) - installed SOAP::Lite Perl package - ran otrs.checkModules it looks fine. - ran rpc-example.pl with the appropriate params (url, user, pass). The last point always fail with the following: (I added trace=>'all' to see what's wrong with it) Apache's error log says nothing nor otrs log as well. So I really appreciate any idea where should I continue debugging. Thank you in advance! rbs:/opt/otrs/scripts# ./rpc-example.pl Subroutine LWP::UserAgent::redirect_ok redefined at /usr/local/share/perl/5.8.8/SOAP/Transport/HTTP.pm line 44. Subroutine LWP::Protocol::collect redefined at /usr/local/share/perl/5.8.8/SOAP/Transport/HTTP.pm line 65. Subroutine SOAP::Trace::transport redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::dispatch redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::result redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::parameters redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::headers redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::objects redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::method redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::fault redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::freeform redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::trace redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. Subroutine SOAP::Trace::debug redefined at /usr/local/share/perl/5.8.8/SOAP/Lite.pm line 2905. SOAP::Lite::call: () SOAP::Serializer::envelope: () SOAP::Serializer::envelope: new SOAP::Data::new: () SOAP::Data::new: () SOAP::Data::new: () SOAP::Data::new: () SOAP::Transport::HTTP::Client::send_receive: HTTP::Request=HASH(0x84fec2c) SOAP::Transport::HTTP::Client::send_receive: POST http://192.168.1.10/otrs/rpc.pl HTTP/1.1 Accept: text/xml Accept: multipart/* Accept: application/soap Content-Length: 403 Content-Type: text/xml; charset=utf-8 SOAPAction: "/Core#new" <?xml version="1.0" encoding="UTF-8"?><soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; soap:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"; xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Body><new xmlns="/Core" xsi:nil="true" /></soap:Body></soap:Envelope> SOAP::Transport::HTTP::Client::send_receive: HTTP::Response=HASH(0x88889c0) SOAP::Transport::HTTP::Client::send_receive: HTTP/1.1 500 Internal Server Error Connection: close Date: Wed, 14 Jul 2010 13:43:50 GMT Server: Apache/2.2.3 (Debian) PHP/5.2.0-8+etch11 mod_perl/2.0.2 Perl/v5.8.8 Content-Length: 603 Content-Type: text/xml; charset=utf-8 Client-Date: Wed, 14 Jul 2010 13:43:50 GMT Client-Peer: 192.168.1.10:80 Client-Response-Num: 1 SOAPServer: SOAP::Lite/Perl/0.712 -- Üdvözlettel/Kind Regards, Fehér Sándor ...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager Blue System Kft. --- Blue System Ltd. .......................................................................................... http://www.bluesystem.hu : http://www.adatmegorzo.hu : http://www.bluehosting.hu .......................................................................................... Kérem gondoljon a környezetre mielőtt kinyomtatná ezt az e-mailt vagy bármely csatolmányát. Please consider the environment before printing this e-mail and any associated attachments. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
