Hi Jos, The problem with the beta release on 2nd of August is that it will be used as a base to update the documentation with it.. so I'm afraid there will not be a 3.0 manual at that point. You can expect it with later beta versions. That said, apart from a complete re-write of the GUI not THAT much has changed (I mean it's still OTRS... :D), so you can probably figure it out by working with the 2.4 manual, and asking the occasional question via the mailing list, the forum or the IRC channel #otrs on freenode.
((enjoy)) Michiel Beijen Senior Consultant Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com GET OTRS::ITSM 2.0 NOW - including the brand new change management module! It's the only ITIL® V3 compatible open-source IT Service Management solution certified by PinkVERIFY worldwide! - http://bit.ly/dv4CJF On Thu, Jul 22, 2010 at 8:06 PM, Jos Vos <[email protected]> wrote: > Hi, > > Is there a (draft) OTRS 3.0 admin manual available? Or will there be > one available on 2 August, when the 3.0 beta software is released? > > When testing the CVS version, as I'm doing right now (will switch to > 3.0 beta on 2 August), an accompanying admin manual would be nice > to have :). > > Thanks, > > -- > -- Jos Vos <[email protected]> > -- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 > -- Amsterdam, The Netherlands | Fax: +31 20 6948204 > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
