Hello, You could use a workaround, which is create a new notification at /otrs/ index.pl?Action=AdminNotificationEvent on the event TicketCreate
Leonardo Certuche www.itconsultores.com.co On 11 August 2010 10:07, Steve Clark <[email protected]> wrote: > Hi List, > > Is it possible to have otrs automatically send a copy of a newly > created phone or email ticket to a specific mail address. > > We would like to have all new tickets sent [email protected] > > Thanks, > > -- > Stephen Clark > NetWolves > Sr. Software Engineer III > Phone: 813-579-3200 > Fax: 813-882-0209 > Email: [email protected] > www.netwolves.com > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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