Hey again,

I have been working on an Android app the last two weeks. Currently it
just reads tickets, you have the possibility to assign tickets and add
them to your phones calendar.
The problem is that most of the time I struggle on the server side to get
data in and out of otrs. On the server side I have some PHP returning JSON
to the phone.

Therefor if I could get some documentation on how the JSON requests to and
from the iphone-handler is it would really make my work easier.
Since I already use JSON queries it would be easy to rewrite the few lines
of code to use the iphone-handler instead.

Vennlig hilsen - Best regards - Saludos Cordiales

Erling Lothe
IT Consultant
Adell Group AS

Phone: +47 52003565 / +47 91831658
Email: [email protected]

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Jos Vos
Sent: 11. august 2010 17:04
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Source for Iphone Application

Hi,

On Wed, Aug 11, 2010 at 04:27:03PM +0200, Michiel Beijen wrote:

> The iPhone app is not written in Perl, as that is not supported on the 
> iPhone. The iPhone app sends JSON queries to the OTRS iPhone handle, 
> which is server-side, and is written in Perl just as the rest of the 
> OTRS platform.
> 
> I'm not involved with the iPhone app, but I do know there is a reason 
> that the iPhone source code is NOT AGPL licensed, and not publicly 
> available. All our source code is AGPL licensed, and available, 
> including the iPhone handle that should be installed server-side, 
> except for the iPhone app. I'll see if I can get more explanation for 
> you.

What are the plans for an Android version?

Android or (or otherwise will be soon) more popular in the "open
community" than the closed iPhone.

Thanks,

-- 
--    Jos Vos <[email protected]>
--    X/OS Experts in Open Systems BV   |   Phone: +31 20 6938364
--    Amsterdam, The Netherlands        |     Fax: +31 20 6948204
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