Hi Henrik, What you can do is use the FAQ module for that. You can create an FAQ article, add the PDF's to the article and make that only available for customers. Then only authorized customers can access the documents. Would that help?
Michiel Beijen Senior Consultant * *OTRS BV Schipholweg 103 2316 XC Leiden THE NETHERLANDS T: +31 (0) 71 8200 255 F: +31 (0) 71 8200 254 I: http://www.otrs.com *OTRS brings true mobility to the Help Desk: The OTRS iPhone App free download http://www.otrs.com/en/products/iphone-app/* On Thu, Aug 19, 2010 at 3:26 PM, Henrik Nydell <[email protected]>wrote: > Hi, is there a simple way to add a new icon to the frontend page which > links to a page with some PDF docs. I'd like to keep those PDFs within OTRS > for authentication purposes. I.e. only authorized customers with ticket > reporting credentials should be able to access this page with PDF docs. > > I'm using OTRS 2.4.7 BTW > > > -- > > Henrik Nydell > > *Prosilient Technologies AB* > * Årstaängsvägen 25, 3tr - Box 47231, SE-10074 STOCKHOLM > Office: +46 (0)8 588 32 600 - Fax: +46 (0)8 731 05 71 > Tel: +46 (0)70 984 59 92 - [email protected] > www.prosilient.com* > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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