I have one user who is experiencing some weird behavior. Any time he
tries to go to the Dashboard, he gets the login screen with a message
that his session has timed out. All other modules (Ticket, FAQ, etc) are
fine. It is, however, 100% repeatable that clicking on Dashboard will
take him to the login screen. If he re-authenticates, he can see the
Dashboard fine, but if he clicks again on "Dashboard" (or goes away and
tries to come back), he'll get the login screen.

 

The system log just shows a bunch of authentications for him (all
successful). No other messages about him or his sessions.

 

I had him try logging out to clear any session data and then log back
in, but the behavior persisted.

 

As far as I know, he is the only user seeing this behavior.

 

Any thoughts on where to look?

 

Thanks,

 

Geoff

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