Hi, On 23.08.2010, at 00:03, Hugh Kelley wrote:
> Two questions, > Am I using the agent front end the right way? > What logs can I generate or examine for more data? Yes you do, but your version is OTRS 3.0 which is still in beta phase. I faced the same a few days ago, could you please try to download the beta2 and try again? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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