Laurent Minost wrote :
Is there a way to add the possibility to search for Lock/Unlock tickets
through the Search formular under Agent interface please ?
Found no settings for this, maybe modifying the dtl should be possible
but it will be always displayed ...
Hi Laurent,
this functionality is missing in 2.4.x, please see
http://bugs.otrs.org/show_bug.cgi?id=4337 .
AFAIK it's already possible in the OTRS 3.0 beta.
Regards
Alexander
--
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Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
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Tewaag
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Web: http://www.radprax.de
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