Hi Pradumna, It's just not implemented currently. We do have an open issue for it in our bug tracker, see here: http://bugs.otrs.org/show_bug.cgi?id=4784
<http://bugs.otrs.org/show_bug.cgi?id=4784>If you need it **now** please contact [email protected] to discuss what we can do for you on a commercial basis. Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden THE NETHERLANDS T: +31 (0) 71 8200 255 F: +31 (0) 71 8200 254 I: http://www.otrs.com * OTRS brings true mobility to the Help Desk: The OTRS iPhone App free download http://www.otrs.com/en/products/iphone-app/ * On Fri, Oct 1, 2010 at 3:07 PM, Pradumna Maheshwari < [email protected]> wrote: > > Hello, > > The Notification body of Survey is coming in Plain text instead of HTML, > > How to convert it into HTML..? > > Thanks.. > > Pradumna Maheshwari > Tata Consultancy Services > Cell:- +919930333734 > Mailto: [email protected] > Website: http://www.tcs.com > ____________________________________________ > Experience certainty. IT Services > Business Solutions > Outsourcing > ____________________________________________ > > =====-----=====-----===== > Notice: The information contained in this e-mail > message and/or attachments to it may contain > confidential or privileged information. If you are > not the intended recipient, any dissemination, use, > review, distribution, printing or copying of the > information contained in this e-mail message > and/or attachments to it are strictly prohibited. If > you have received this communication in error, > please notify us by reply e-mail or telephone and > immediately and permanently delete the message > and any attachments. Thank you > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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