On Sat, Oct 16, 2010 at 11:01:45PM +0200, Jos Vos wrote:
> When testing a new setup with 3.0.0 beta5, in the customer interface
> the "Company Tickets" never shows tickets (i.e. you get the "You have
> not created a ticket" screen), while "My Tickets" do show the tickets.
>
> [...]
>
> I'm not sure if it is related, but I do see these messages in httpd's
> error_log (I have anonymized the used customerid as FIRST_SECOND, but
> some customer ids do have an underscore in it):
>
>
> [Sat Oct 16 20:22:17 2010] [warning]: WARNING: nonstandard use of \\ in a
> string literal
> LINE 1: ...\\_SECOND')) ) OR ((LOWER(st.customer_id) = LOWER('FIRST\\_SECO...
> ^
> HINT: Use the escape string syntax for backslashes, e.g., E'\\'.
> (/var/www/otrs//Kernel/System/DB.pm:553)
To answer my own question: when I use customer_id's without an underscore
it works!
Is this a bug or according to specs?
--
-- Jos Vos <[email protected]>
-- X/OS Experts in Open Systems BV | Phone: +31 20 6938364
-- Amsterdam, The Netherlands | Fax: +31 20 6948204
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
