Bonjour ;)
Thank you for the answer, and the link! It works as expected.
I just added something to better handle dns round robin.
Then my config looks like this:
use Socket;
($name, $aliases, $addrtype, $length, @addrs) = gethostbyname
"ourldapservers.example.com";
foreach $host (@addrs)
{
push(ldaphosts,inet_ntoa ($host));
}
And then:
$Self->{'AuthModule::LDAP::Host1'} = \...@ldaphosts;
$Self->{'AuthModule::LDAP::Params1'} = {
timeout => 10,
};
[..]
==> 10s timeout to move to another server in case the first isn't answering.
And same for customer auth + customeruser
$Self->{'Customer::AuthModule::LDAP::Host1'} = \...@ldaphosts ;
$Self->{CustomerUser1} = {
Name => 'LDAP Backend',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# ldap host
Host => \...@ldaphosts,
SSCOPE => 'sub',
UserDN => 'CN=XXXXX,DC=FR',
UserPw => 'XXXXX',
# ldap base dn
BaseDN => 'OU=Ressources_Locales,DC=COMMUN,DC=AD,DC=SNCF,DC=FR',
SourceCharset => 'utf-8',
#SourceCharset => 'iso-8859-1',
#DestCharset => 'iso-8859-1',
DestCharset => 'utf-8',
Params => {
port => 389,
timeout => 10,
async => 0,
version => 3,
},
},
Bastien.
-----Message d'origine-----
De : [email protected] [mailto:[email protected]] De la part de Daniel
Maher
Envoyé : mardi 19 octobre 2010 10:51
À : [email protected]
Objet : Re: [otrs] Use LDAP backends which have dns round robin?
On 10/19/2010 09:40 AM, LEBLANC Bastien (EXT CAP GEMINI) wrote:
> Hi all,
>
> we have here ldap servers setup with a dns round robin.
>
> BUT, on otrs, we get an error, and OTRS doesn't retry on other IP:
> Can't connect to ourldapservers.example.com : IO::Socket::INET: connect:
> Connexion refusée at Kernel/System/CustomerUser/LDAP.pm line 132.
>
>
>
> Is it possible to have a different behavior (configuration issue?) ?
>
> Should I fill a bug ?
>
> (we are currently using otrs.2.4, can't try otrs 3 for the moment)
(Salut!)
This may help :
http://lists.otrs.org/pipermail/otrs/2009-January/025337.html
--
Daniel Maher <dma AT witbe DOT net>
"The Internet is completely over." -- Prince
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