Can anyone help me with this issue?
Will Bradshaw Network Administrator Jungle Jim's Intl. Market Phone: 513.674.6030 Mobile: 513.218-1322 Fax: 513.674.6001 http://www.junglejims.com On Mon, Oct 18, 2010 at 12:47 PM, Will Bradshaw <[email protected]>wrote: > We are upgrading from OTRS 2.0.4 (Debian 4.0) to OTRS 2.4.7 (Ubuntu 10.04 > Server). These are two completely different machines, but I need to migrate > my data from the old system to the new. What steps should I take to use the > backup.pl and restore.pl respectively. I understand that I will also need > to run a DBUpdate-to-2.4.pl. > > Just to recap, here is my setup: > > BOX1 > OTRS 2.0.4 using mysql > > BOX2 > OTRS 2.4.7 using mysql > > What do I need to do moving forward to get all of my existing data from > BOX1 to BOX2 and convert the database to 2.4? > > Will Bradshaw > Network Administrator > Jungle Jim's Intl. Market > Phone: 513.674.6030 > Mobile: 513.218-1322 > Fax: 513.674.6001 > > http://www.junglejims.com >
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