As far as I know, 2.4.9 and 3.0 are identical from the LDAP perspective. If so, there's an example config here (agents and customers):
http://www.mail-archive.com/[email protected]/msg32302.html Hugh On Wed, Oct 27, 2010 at 11:28 AM, Sidnei Moreira <[email protected]>wrote: > hello, > > i've tried to configure active directory authentication in my 2.4.9 version > of otrs, but had no success. > i got error "incorrect login - user name or password incorrect" both in > agent or customer frontends. > > so, i've searched this forum and some other resources on the web, and found > that many others had the same problem i am facing now, but any of them could > find out a solution that puts orts to work as it should. > > i wonder if there is really any possibility of authenticating otrs with > windows active directory users. anyone could tell me if it worked and > perhaps could help me to get into the light path? > > i am able to provide config files and error-log to anyone that could help > me. i also included a forum post with this exact content. > > thanks a lot for any valuable help on this. > > > > -- sidnei moreira > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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