Hi Julio,

Please note that not all articles can be forwarded.

Can you please check this?

--
Mike

On Thu, Oct 28, 2010 at 7:26 PM, DM_Julio Angulo
<[email protected]>wrote:

>  Good morning, I have installed the version of OTRS 2.4.7 with ITSM 2.1.1
> on windows XP platform, the problem faced by agents is that the option has
> gone forward. this is normal or when updating something loss?.
>
>
>
> OTRS 2.4.7 – ITSM 2.0.3
>
>
>
> OTRS 2.4.7 – ITSM 2.1.1
>
>
>
> should report this as a bug or is change the way of work?
>
>
>
> thanks
>
>
>
> Julio Cesar Angulo Quiroz
>
> Telf.: 997066155
>
>
>
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