I am only using the standard template. My issue occured while I had my computer in split screen mode. The OTRS window was on the second screen (which happened to be projected in a conference room at a lower resolution than my primary monitor).
I think that is what caused my issue, though I haven't gone back into the conference room to test further. Hugh On 10/29/10, Michiel Beijen <[email protected]> wrote: > Today I spoke with an otrs user who experienced the very same issue. Could > it be you're using a custom theme? He was - and he had copied over all dtl > files to the theme directory. Some of otrs's dtl files also contain some > javascript or other functions that can cause these kind of errors when one > part of OTRS is upgraded and the other - the dtl template - is not. > > Please bear in mind that when using templates you only need to copy over the > specific DTL files you need to customize, OTRS will read all other data from > the Standard directory. > > Hth, > > -- > Mike > > >> >> I believe this was caused by a dual-monitor display where the second > monitor was running a smal... > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > -- > Martin Gruner > Developer R&D > > OTRS AG > Europaring 4 > 94315 Straubing > > T: +49 (0)6172 681988 0 > F: +49 (0)9421 56818 18 > I: www.otrs.com/ > > Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, > USt-Nr.: DE256610065 > Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann > > Testen Sie 30 Tage lang kostenfrei die Vollversion von OTRS OnDemand: > http://www.otrsondemand.com/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
