This seems to indicate you've changed the name of "normal" priority.

On Wed, Nov 17, 2010 at 10:32 AM, DM_Julio Angulo <[email protected]
> wrote:

>  Hi, I wonder if anyone has or knows of a tutorial on how to properly
> configure the email administrator account as I've tried various settings and
> I only get the message:
>
>  [Wed Nov 17 09:50:06
> 2010][Error][Kernel::System::Priority::PriorityLookup][287] No Priority for
> 3 normal found!
>
> [Wed Nov 17 09:50:06
> 2010][Error][Kernel::System::Ticket::TicketCreate][405] No PriorityID
> (invalid Priority Name?)!
>
> [Wed Nov 17 09:50:06
> 2010][Error][Kernel::System::MailAccount::POP3::_Fetch][169] POP3: Can't
> process mail, see log sub system
> (C:/OTRS/OTRS/var/spool/problem-email-336a672b1019a24c805fe059a0559d51,
> report it on http://bugs.otrs.org/)!
>
> any help would be greatly appreciated.
>
>
>
>
>
> Julio Cesar Angulo Quiroz
>
> Telf.: 997066155
>
>
>
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