> 
> FWIW, I'm working on a new Fedora package (in fact, I'm using OTRS 3
> already in a pilot system using my own package), which should also
> work for RHEL6 (and CentOS etc.) in the future (but if RHEL+EPEL has
> all Perl deps I do not know yet).  I started with the old (Fedora 7)
> package, but that was completely crap.
> 
> It still has to be improved a lot.  Unfortunately, OTRS' way of
> installing
> various kinds of files in one tree (sometimes even in one directory)
> does
> not make proper packaging (i.e. complying to FHS etc.) an easy job.

Something that would be interesting to know: would the OTRS developers accept 
using something like cmake to do their builds? If so, then it's relatively 
straightforward to use cpack to generate both RPMs and .DEBs (as well as MAcOS 
and Windows) packages automagically. 

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