Hi everbody, Anyone on this ?
Thanks, Ionel On 11/22/2010 03:13 PM, Ionel GARDAIS wrote:
Hi, How to get stats about tickets that are or have been reopened ? My boss would like to get the history of reopened tickets. (Reopened as in "Closed successfully then opened again") Thanks, Ionel --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Ionel GARDAIS IT Team manager
<<attachment: ionel_gardais.vcf>>
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