On Thu, Nov 25, 2010 at 02:41:27PM +0530, shrikant k wrote: > I have instaled otrs and working fine now i felt the need of customers of > same company to use only particular queues not all queues > is it possible for them to see only some queues insead of all
Yes. You can enable the CustomerGroupSupport feature and assign customers to groups. Then they see only the queues that belong to the groups they are related to. -- -- Jos Vos <[email protected]> -- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
