Hello Leonardo, Just register your groups in the "Group" section of Frontend::Module###AdminImportExport, access to it through: Admin -> SysConfig -> Group ImportExport -> Frontend::Admin::ModuleRegistration.
I hope this helps! Regards, Elva On 12/6/2010 10:44 AM, Leonardo Certuche wrote: > Hello there, > > On the organization we're deploying OTRS on, they'd like to give access to > the Import/Export feature to users who don't have admin access. > > Is there any way to give access to this feature to a certain group of users? > I'm almost sure it is possible, I just don't know how. > > Any help on this is much appreciated. > > Thanks in advance, > > Leonardo Certuche > www.itconsultores.com.co > Medellín, Colombia > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Elva María Novoa del Toro Research & Development OTRS Lab, S.A. de C.V. Parque de Software, Módulo A1, Circuito Norte 100 Parque Industrial Zapotlan 2000 49000 Ciudad Guzmán, Jalisco MEXICO T: +52 33 4777 3861 I: www.otrs.com/ Incremente su eficiencia hasta un 30% - obtenga OTRS Help Desk 3.0: http://www.otrs.com/
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