* Lars Jørgensen <[email protected]>:
> Hi Ralf,
> 
> 1) There's an "ivory" skin in the user preferences. It changes the colour to 
> blue.

Just very slightly. There's still a lot of dark grey and black :)
 
> 2) Look in Admin -> SysConfig -> Group Ticket ->
> Frontend::Agent::ToolBarModule. You can enable a lot of short cut icons
> there, as well as fulltext search and stored search profiles on the
> tool bar. Very useful.

OK. Just what I want!!!
 
> 3) No.

I came to like it now, after 31 Tickets
 
> 4) Don't know, maybe somebody else can help.

Thanks anyway! Every little bit helps!

> 4) If I used the Ticket View "L" (Large?), I have the opportunity to write a 
> reply.
> 
>    Is there a way of adding "forward" and "bounce" to the options
>    somehow? Quite often one would like to redirect a misdirected
>    ticket someplace else without having to read it all.

-- 
Ralf Hildebrandt
  Geschäftsbereich IT | Abteilung Netzwerk
  Charité - Universitätsmedizin Berlin
  Campus Benjamin Franklin
  Hindenburgdamm 30 | D-12203 Berlin
  Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
  [email protected] | http://www.charite.de
            
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to