You could create a second customer database for this purpose. That will make them show up in the AJAX customer lists.
On Fri, Dec 17, 2010 at 7:19 AM, Erik van Ast <[email protected]>wrote: > Hi Michiel, > > That worked great, thank you. > One more question. How can I put the agents' addresses in there as well? > Sometimes I want to forward an email to one of my colleagues who are agents > in this OTRS system, but at the moment I only see customers... > > Met vriendelijke groet / Kind regards / Mit freundlichem Gruß, > > Erik van Ast > > Message: 2 > Date: Fri, 17 Dec 2010 12:36:36 +0100 > From: Michiel Beijen <[email protected]> > Subject: Re: [otrs] LDAP and Address Book, customers are displayed > with username, full name, email address and username again > To: "User questions and discussions about OTRS." <[email protected]> > Message-ID: > <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > Hi Erik, > > you can modify this by changing CustomerUserListFields in your datasource > definition. > > HTH, > > Michiel > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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