You could give him his own queue that doesn't auto-reply (Postmaster Filter) then use a generic agent to move him to the real queue.
On Thu, Dec 23, 2010 at 12:14 AM, Jean BROW <[email protected]> wrote: > Hi, > > Do anyone know how I can turn off "auto replay" just for 1 person who > sending us email often? All other people I want us to send "auto replay" > to... > > Thanks. > > Jean > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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