Hi everybody,
I need to setup two fields to add to notes based on certain
service of the ticket.
One field has to be "select" tipe and the other "text".
What we need is when a client start a ticket choosing certain service that
agent can add notes including this two fields (Always visible).
Regards,
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
