Hi Stuart, Yes, the problem seems to be only there. As I previous told I've solved installing a otrs-3.tarball over the rpm (overriding the facto all the sources installed with rpm). This just in one case. In the other was enought a restart of apache after the installing of itsm3b.
On Mon, Jan 17, 2011 at 10:28 AM, Stuart Hall <[email protected]> wrote: > On Thu, Jan 13, 2011 at 10:29 AM, Stuart Hall <[email protected]> wrote: > >> - using close on ticket zoom > >> > >> Software error: > >> > >> Can't locate object method "OptionStrgHashRef" via package > >> "Kernel::Output::HTML::Layout" at > >> /opt/otrs//Kernel/Modules/AgentTicketClose.pm line 1020. > > > > Same error here, only when clicking "close" on ticket zoom. Closing > > ticket in "reply" works fine. > > Thought I would try uninstalling ITSM to see if this resolved the > issue....bad idea! Pretty much nailed OTRS. Had to reinstall again to > get it working. > > Oh well, ho hum. Wait for beta 2 I guess... > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
